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Template Tuning Reviews

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Editor's Overall Rating:
Average User Rating:
(based on 11 reviews)

Category: Online Website Building Tools (AKA Online Website Design & Creation Tools)
Website: http://www.templatetuning.com

Editor's Review Costs & Features User Reviews
Average User Rating:
(1.3 Stars) based on 11 reviews

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Average User Star Ratings:

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Users' Overall Ratings Distribution:

5 Stars
0 Reviews
4 Stars
1 Review
3 Stars
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2 Stars
0 Reviews
1 Star
10 Reviews

Only 9% of Users Recommend it

PAGE 2: Displaying Reviews 11 - 11 of 11
Install of wordpress theme and plugins
10 March 2012
Reviewer: Administrator from California

135 of 291 people found this review helpful

Probably the worst customer service experience I can recall for many many years. I have sent emails to supervisors, complaint department and CEO and not one person has bothered to respond. It took the programmer 2 weeks to figure out how to login to our site even tho the operator logged on fine every day when I was on support chat. Then the second part of the plugins was not installed and they completely stopped responding to me and when I would sign on chat they just let me sit there after they said they were transferring me to my project manager. They assign you to one person and you can only talk to that one person. Mine doesn't start work til 5pm so that means you lose another whole day of getting anything done each time.

I teach customer service and this is beyond fathoming. I have complained to Template Monster who has a link to them on their site. They are listed on Ripoff and Scams on the Internet and now I can see why. Whatever you do ...STAY FAR AWAY from this Company.

In summary, I would not recommend Template Tuning to a friend.

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