FlashMint Reviews
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Only
0% of Users Recommend it
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PAGE 1: Displaying Reviews 1 - 3 of 3
Bad customer service
01 May 2016
Reviewer: Derek from UK
99 of 164 people found this review helpful
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Hi, I purcahsed a template on 25 April and since then, I am trying to contact Flashmint.com with no reply. The template is not working and the link they have provided is also not working. I have sent three messages through thier website contact us page. Customer Service is so bad.
In summary, I would not recommend FlashMint to a friend.
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Awful customer service
14 November 2012
Reviewer: Fred from Washington, DC
173 of 333 people found this review helpful
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I had the worst experience with flashmint support/billing. It is just impossible to reach out to billing department. they have no number to reach out to. The only communication method they have is to submit a ticket which takes more than 3 business days to get back to you. Aslo, you can't reply to their email if you have further questions. you have to open a new ticket since you can't update the orginal one and wait another 5 days. The online support team can't help either and they are rude. I definitely will not use them agian and I don't recommand them.
In summary, I would not recommend FlashMint to a friend.
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FlashMint - Any problems you're on your own
11 June 2012
Reviewer: Af from London
185 of 370 people found this review helpful
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"Support" is non-existent and documentation is pitiful. When I asked for more details to modify template I was told by a very rude person (Austin Poff) that I have to contact someone else for support and this guy had an unbelievable attitude problem.
When I complained about the template the same agent replied to say I didn't buy the template from them (even though it's sold on their site!). Templates may look good but you're on your own if there's any problems. They are more expensive than most other companies so totally not worth the hassle in dealing with them. AVOID AT ALL COSTS!
In summary, I would not recommend FlashMint to a friend.
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